FAQ

Shipping Information

  • Who is eligible for free shipping?

  • When are orders processed and shipped?

    All orders are processed within 2 business days from the time an order is placed (Monday through Friday), and then shipped via the method of shipment you selected. If your order is placed after 12 p.m. then your order will be processed the next day.
    All national holidays are observed, and orders are not processed and shipped on these days. Orders which have been placed on a holiday will be processed the next non-holiday business day.

  • When will I receive my domestic order?

    Estimated times of arrival for your order will depend upon which method of shipping is chosen during checkout, as well as the distance your package has to travel. Here are your options:

    • Standard Processing Time (1-2 Business Days) + Time in Transit (4-7 Business Days) = 5-9 Business Days.
    • Home Delivery Processing Time (1-2 Business Days) + Time in Transit (1-5 Business Days) = 2-7 Business Days.
    • 2nd Day Processing Time (1 Business Days) + Time in Transit (2 Business Days) = 3 Business Days.
    • Overnight Processing Time (1 Business Day) + Time in Transit (1 Business Day) = 2 Business Days.
  • Do you offer expedited shipping?

    Yes we do. At this time, FedEx is the only offered method of expedited shipping. Expedited options will show at checkout. Our flat rate fees for expedited shipping are as follows:

    • 2nd Day Air: $50
    • Overnight : $75
  • Will you ship to Military APO/FPO Addresses?

    Thank you for your service! We do not ship to APO/FPO at this time.

  • How do I determine shipping charges for my order?

Returns, Exchange & Cancellation

Contact Us


Hours of Operation
Mon - Fri: 8:00am - 5:00pm ET

Phone
1-866-313-4914

Fax
(732) 355-9809

Email
Customersupport@lushdecor.com

Write to us
9A Nicholas Court Dayton, NJ 08810