Privacy

Your privacy at Lush Décor

For questions about this policy, please Contact Us.

Personal information we may gather

Lush Decor may gather personal information from you in order to communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, improve your shopping experience, and primarily to provide superior customer service. The following are examples of the personal information we may gather:

  • Purchases - When you place an order, you give us your name, address, phone number and/or email address, and you provide payment information in one of the accepted forms of payment, such as credit card information, PayPal information, etc.
  • Personal Shopping Account - If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address. Please note we do not store your credit card information. We use Shopify's secure payment processing, and all payment information is stored on Shopify's secure servers. No employee of Lush Decor will ever have access to your credit card information.
  • Non-Purchases - There may be instances when you are not making a purchase at Lush Decor and you give us your name, address, phone number and/or email address. Some situations when this may occur are when you return or exchange merchandise, create a loyalty account, receive a gift from Lush Decor or enter a contest or participate in a promotion or survey sponsored by Lush Decor.

How we use your personal information

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications like e-mail, etc. and keep you updated on the latest promotions or products that may interest you. We do not sell your personal information to any outside vendors and take your privacy seriously.

In addition, our site utilizes 'cookies.' Cookies do not gather any of your personally identifiable information. They do allow us to provide you with a more personalized shopping experience and enable you to fully interact with and complete your transaction on our site.

Along with respecting your privacy, Lush Decor diligently strives to keep your personal information safe and secure.

If you wish to know more about how your data is used or stored, please contact us by emailing customersupport@lushdecor.com. 

What are cookies?

'Cookies' are small data files that one of our servers sends to your computer via your Web browser when you connect with our Web site. Their primary function is to help us remember you by tracking your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP address, browser type, and domain name, etc.), and provide you with a more relevant shopping experience.

How we use cookies

We use cookies to help process your order through our website and to provide you with a personalized shopping experience. To place an order and complete your transaction on LushDecor.com, you must have 'cookies' enabled on your Web browser. You must also have cookies turned on in order to create a personal account on Lush Décor and to access your online account.

Cookies also help us:

  • Determine which features and tools you use, and which pages you visit on LushDecor.com
  • Remember which items you've placed in your shopping bag
  • Enable you to check-out faster if you've created an account with us

In addition, we use cookies to provide you with advertisements and promotions across various other websites from Lush Decor based on your web browsing behavior.

If you have any concerns about having cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

Your Rights

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information (if we should engage in that activity in the future), and (4) not be discriminated against for exercising these rights.

You may make these requests by emailing us at customersupport@lushdecor.com. We will not discriminate against you if you exercise your rights to maintain your privacy.

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